Data controller
Moens SRL, Avenue Louise 480, 1050 Brussels, Belgium.
Contact: privacy@maisonmoens.be.
Legal
Privacy policy
Moens is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the Belgian law of 30 July 2018.
Last updated: April 24, 2026
Data collected
We only collect data you voluntarily provide via our forms: first name, last name, email, phone, message, and characteristics of the property you wish to have valued.
No sensitive browsing data is stored. We use a privacy-friendly analytics service, without advertising cookies.
Purposes
Respond to your requests (valuation, viewing, contact).
Support you in a real estate project if you entrust us with it.
Send you, upon explicit request, properties matching your criteria.
Legal basis
Your consent (checkbox when submitting forms).
Performance of a contract if you entrust us with a mandate.
Our legal obligations (retention of mandates, anti-money laundering).
Retention period
Leads without follow-up: 12 months, then archived or deleted.
Clients with mandate: applicable legal period (usually 10 years for notarial deeds).
Newsletter subscribers: until consent is withdrawn.
Your rights
Access, rectification, deletion, restriction, portability, objection — free of charge on simple request to privacy@maisonmoens.be.
You can also file a complaint with the Data Protection Authority: https://www.autoriteprotectiondonnees.be.
Third-party sharing
We never sell your data.
Processors: Supabase (database, EU), Resend (email delivery), Vercel (hosting). All are bound by contract and subject to GDPR.